Welcome to our florist online store Kalee.pk! These Terms and Conditions govern your access to and use of our website, including any content, features, and services available on or through the website. By using our website, you are agreed to be bound by these Terms and Conditions, as well as our Privacy Policy.

General Terms:

1.1. Eligibility: To use our website, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. By using our website, you represent and warrant that you meet these eligibility requirements.

1.2. Account Registration: You may be required to create an account with us in order to access certain features or services on our website. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You are agreed to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3. Prohibited Conduct: You are agreed not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of our website. You are agreed not to use our website to upload, post, or otherwise transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Products and Services:

2.1. Product Descriptions: We make every effort to ensure that the products and services described on our website are accurate and up-to-date. However, we do not warrant that the descriptions or other content on our website are error-free, complete, or current.

2.2. Pricing: All prices listed on our website are in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to correct any errors in pricing or product information.

2.3. Availability: We make every effort to ensure that the products and services listed on our website are available for purchase. However, we do not guarantee the availability of any product or service at any particular time.

2.4. Delivery: We offer delivery of our products within our specified delivery areas. Delivery fees may vary depending on the location and delivery date. We are not responsible for any delays in delivery caused by circumstances beyond our control.

2.5. Substitutions: We reserve the right to substitute a product of equal or greater value if the product you ordered is not available. We will make every effort to contact you before making a substitution.

Payment and Refunds:

3.1. Payment: Payment for products and services must be made at the time of purchase using a valid credit card or other payment method accepted by our website.

3.2. Refunds: We will provide refunds or exchanges for products that are defective or damaged upon receipt. We may require that the product be returned to us before issuing a refund or exchange.

Intellectual Property:

4.1. Ownership: All content on our website, including text, graphics, logos and images is the property of our company or its content suppliers and is protected by Pakistan’s and International Copyright Laws.

4.2. Use of Content: You may not use any content on our website without our express written permission. You may not reproduce, distribute, modify, transmit, or use any content on our website for any commercial purpose without our prior written consent.

Disclaimer of Warranties:

5.1. Our website and all content, products, and services available on or through our website are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied.

5.2. We do not warrant that our website or any content, products, or services available on or through our website will meet your requirements or expectations, or that they will be uninterrupted, timely, secure, or error-free. We make no warranties as to the accuracy, completeness, or reliability of any content, products, or services available on or through our website.

Indemnification:

You are agreed to indemnify, defend, and hold harmless our company and its affiliates, agents, and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of our website or any content, products, or services available on or through our website, your violation of these Terms and Conditions, or your violation of any rights of another.

Governing Law and Dispute Resolution:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Pakistan, without giving effect to any principles of conflicts of law. Any dispute arising out of or relating to these Terms and Conditions or the use of our website shall be resolved exclusively in the state or federal courts located in Pakistan, Sindh. You consent to the jurisdiction of such courts and waive any objection to such jurisdiction or venue.

Changes to these Terms and Conditions:

We reserve the right to change these Terms and Conditions at any time and without prior notice. Your continued use of our website after any such changes shall constitute your acceptance of the revised Terms and Conditions.