Frequently Asked Questions
Kalee.pk is a online florist store that allows customers to order and purchase flowers Bouquet, Flowers Jewellery and floral arrangements online. Customers can select the type of flowers they want, choose a design or style, and arrange for delivery to a specific location in all over Karachi.
We deliver in only Karachi, soon we will start delivering in all major cities of Pakistan.
We do not charge any delivery charges if order above PKR 3000, less then it, we charge PKR 200 to all over Karachi.
We accept, Cash on Delivery, Visa/Master Card, Direct Bank Transfer, EasyPaisa & JazzCash.
We use secured payment gateways to ensure that our customer's transactions are safe and protected. Our payment gateways encrypts your sensitive information, such as credit card details, to prevent unauthorized access and fraud. You can rest assured that your personal and financial information is kept confidential and secure throughout the payment process. Kalee.pk take your security very seriously and use the latest technology to provide a safe and worry-free shopping experience.
Yes available, but it depends on your order, some time orders take time to be get prepared and to be get delivered. You can confirm from us before making your order.
It depends on your order, mostly we deliver same day delivery or some time orders take time to be get prepared and then we deliver next day. You can confirm from us before ordering.
Yes, we provide complete Invoice.
We have Refund & Returns policy. You can check > HERE, if order dispatched to the customer, it can not be returned & refund.
Yes, we deliver in all over private/government sectors.
We never compromise with our product's quality, we use Freshest Flowers for our every order, we always believe in 100% satisfactory.
Yes, you can change or cancel your order before dispatching order to you. You can read our Refund & Returns Policy > HERE,
If you need to make changes to your order, such as the delivery date, time or address, you should contact us as soon as possible, if the order is dispatched to you, it can not be returned or refund.
First you will check your order's quality and freshness of flowers and design, If you are not satisfied with your order, you will contact us before leaving delivery boy, we will discuss with you about revived order, if the issue found faulty, we will replace or refund your order as per your demand. We have satisfaction guarantee and will work to resolve any problems or issues that arise.
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